synthesisarcLegal
Privacy Policy
Last Updated: January 27, 2026
TL;DR: Here's How We Protect Your Privacy
We're building SynthesisArc to be the AI partner you can finally trust. That starts with how we handle your data.
Our Privacy Promise:
- We never sell your data. Not now, not ever.
- We're transparent about what we collect and why.
- You're always in control of your information.
- We use smart, modern infrastructure to keep your data secure.
What We Collect:
- • Contact info you share (name, email, company) when you reach out
- • Website usage data via Google Analytics (anonymized)
- • AI chat/voice demo interactions (to improve the demo tools)
What We Don't Do:
- • Sell your data to advertisers or data brokers
- • Track you across the web
- • Hide behind legal jargon or confusing policies
Why You Can Trust Us:
We're resource-disciplined by design. We don't have venture capital pressure to monetize your data. We don't have growth-at-all-costs incentives to compromise your privacy. We're building this the right way from day one, with North American privacy standards as our foundation.
Questions? Email [email protected] and we'll respond personally.
1. Who We Are
| Legal Entity | DDP Technologies LLC |
| Doing Business As | SynthesisArc |
| Address | 7901 4th St N STE 300, St. Petersburg, FL 33702, USA |
| [email protected] | |
| Privacy Inquiries | [email protected] |
| Website | https://synthesisarc.com |
2. What Data We Collect
2.1 Information You Provide to Us
Contact Form Submissions:
- First name and last name
- Work email address
- Company name
- Service interests
- Message content and inquiries
Why we collect it: To respond to your inquiries and explore potential partnerships.
2.2 Information We Collect Automatically
Technical Information:
- IP address (automatically anonymized - last octet masked)
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Device information
Why we collect it: To understand how people use our site and improve user experience.
Analytics Data:
- Clickstream data and navigation patterns
- Feature usage statistics
- Error reports and performance metrics
Why we collect it: To optimize our website and demonstrate our AI capabilities.
2.3 AI Chat & Voice Demo Interactions
AI Chat:
- Messages you exchange with the AI
- Technical data (timestamp, session duration)
Voice Demo (Opt-In Only):
- Voice commands (audio) and text transcriptions
- Technical usage data
Why we collect it: To respond to your questions, improve AI accuracy, and demonstrate our technology to prospective clients.
Important: These are demonstration features, not data collection tools. Don't share sensitive or confidential information in public demos.
3. How We Use Your Data
We use your information for the following purposes:
Service Delivery:
- Respond to your inquiries about our services
- Provide information about SynthesisArc capabilities
- Demonstrate our AI technology through interactive features
Analytics & Improvement:
- Understand how visitors use our website
- Improve website performance and user experience
- Enhance AI accuracy and helpfulness
Security & Protection:
- Protect our services and users from fraud and abuse
- Detect and prevent malicious activity
- Comply with applicable laws and regulations
What We Don't Do:
- • Sell your data to anyone
- • Use your data to train public AI models
- • Create profiles or track you across the web
- • Share your data with advertisers or data brokers
4. Third-Party Services
We work with trusted third parties to operate our website:
Google Analytics:
- Provides website analytics and usage insights
- Processes data according to their privacy policy
- We use IP anonymization to protect your privacy
Hosting & Infrastructure:
- Cloudflare (content delivery, security)
- AWS/Cloudflare hosting providers
Email Services:
- Email delivery services for communications
Our Commitment: We carefully select third-party services that respect user privacy. We never sell your data to third parties.
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection best practices
No security system is perfect, but we use industry-standard practices to protect your data and continuously improve our security posture.
6. Data Retention
We retain your personal information only as long as necessary:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Contact form submissions | 3 years after last contact | Business relationship continuity |
| Email communications | 3 years | Record-keeping and service delivery |
| Website analytics | 26 months | Performance analysis (industry standard) |
| Website logs | 90 days | Security and troubleshooting |
| AI Chat conversations (with personal data) | 90 days | Privacy protection |
| AI Chat conversations (anonymized) | 2 years | Service improvement |
| Voice recordings | 30 days | Quality assurance only |
| Voice transcripts | 1 year | Service improvement |
Your Rights: You can request deletion of your data at any time, subject to legal retention requirements.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Deletion: Request deletion of your data
- Correction: Update inaccurate or incomplete data
- Opt-Out: Withdraw consent for marketing communications
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights: Contact us at [email protected]
We'll respond to your request within 5 business days.
8. California Privacy Rights (CCPA/CPRA)
As a North American company, California's privacy laws set the standard for how we think about data protection. Here are your rights under CCPA/CPRA, rights we respect for all our users, not just California residents.
Your California Privacy Rights:
- Right to Know - What categories of personal information we collect and how we use it
- Right to Delete - Request deletion of your personal information
- Right to Opt-Out - Opt-out of the sale or sharing of your personal information (Note: We don't sell or share your data)
- Right to Non-Discrimination - You won't be discriminated against for exercising your privacy rights
- Right to Correction - Correct inaccurate personal information
- Right to Limit - Limit the use of sensitive personal information
To exercise these rights: Email [email protected] with subject line "California Privacy Rights Request"
No Data Sale or Sharing: We have never sold, and do not sell, your personal information. We also do not share your personal information for cross-context behavioral advertising.
9. Other US State Privacy Rights
We respect privacy rights across North America. Similar privacy protections apply to residents of:
- Virginia (VCDPA) - Consumer Data Protection Act
- Colorado (CPA) - Colorado Privacy Act
- Connecticut (CTDPA) - Connecticut Data Privacy Act
- Utah (UCPA) - Utah Consumer Privacy Act
- Texas (TDPSA) - Texas Data Privacy and Security Act
- Oregon (OR CPA) - Oregon Consumer Privacy Act
To Exercise: Email [email protected] with your state in the subject line
10. Canada (PIPEDA)
For Canadian residents, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA):
- We collect, use, and disclose personal information for appropriate purposes
- We obtain consent where required
- We protect personal information with appropriate security
- We respect your right to access and correct your personal information
11. International Visitors
Our Focus: We're currently focused on serving North American customers. This privacy policy is designed for United States and Canadian users.
Global Readiness: If you're visiting from outside North America, we have additional privacy protections available. Request international documentation: [email protected]
Our Philosophy: We believe privacy is a universal right, not a regional obligation. Even before formal expansion, we apply privacy-first principles to how we handle all user data.
12. Cookies & Tracking Technologies
12.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
12.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality | Session |
| Analytics | Understand how visitors use our site | Up to 2 years |
| Functional | Remember your preferences | 1 year |
12.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
Browser Settings: Most browsers allow you to refuse cookies, delete existing cookies, or be notified before a cookie is set.
13. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] and we will delete the information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes:
- We will update the "Last Updated" date at the top of this policy
- For significant changes, we may notify you via email or website notice
- Your continued use of our services after changes constitutes acceptance
We encourage you to review this policy periodically.
15. Contact Us
If you have questions about this Privacy Policy or our data practices:
| General Inquiries | [email protected] |
| Privacy Questions | [email protected] |
| Mailing Address | DDP Technologies LLC (dba SynthesisArc) 7901 4th St N STE 300 St. Petersburg, FL 33702, USA |
We aim to respond to all privacy inquiries within 5 business days.